Privacy Policy for Da Vibe Hookah Lounge.

Da Vibe Hookah Lounge, 2414 2nd Ave, Seattle WA 98121, (360) 616-6225, respects customer privacy. This policy explains how we collect, use, protect, retain, and delete customer information for our hookah lounge Seattle website, customer dashboard, reservations, loyalty program, events, and communications.

Information We Collect

Customer data may include name, email address, phone number, birthday, reservation details, favorite hookah flavors, visit history, loyalty activity, communication preferences, and age-verification information. Where required for legal or safety purposes, customer data may include ID numbers or identification-related records used to confirm 21+ eligibility.

How We Use Information

We use customer information to manage reservations, verify age requirements, support loyalty benefits, send requested updates, improve the Da Vibe Hookah Lounge experience, respond to inquiries, and maintain a safe 21+ environment. We may reference city-level demand such as Belltown hookah, Downtown Seattle hookah, Capitol Hill hookah, South Lake Union hookah, Bellevue hookah, Kirkland hookah, Redmond hookah, and Tacoma hookah for marketing analysis without selling personal information.

Security, Sharing, and Encryption

Customer data is encrypted where appropriate, protected with access controls, and handled with care. We never sell customer data. We never share customer data with unrelated third parties for their own marketing. Limited service providers may process information only when needed to operate the website, reservations, analytics, security, or communications.

GDPR and Privacy Rights

We support GDPR-style privacy rights where applicable, including the right to access, correct, restrict, export, or request deletion of personal information. Customers may request deletion by contacting Da Vibe Hookah Lounge at (360) 616-6225 or through the website contact process. We may retain limited records when legally required for tax, safety, age-verification, dispute, or compliance reasons.

Data Retention

We keep customer data only as long as needed for business, legal, security, and customer-service purposes. Reservation and loyalty data may be retained while an account remains active. Inactive data is reviewed periodically and deleted or anonymized when no longer needed.